Klett USA
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EKS Privacy Statement
Ernst Klett Sprachen GmbH (“EKS”) is committed to protecting your privacy while providing quality services that give you an enjoyable and safe online experience. This Privacy Statement (this "Statement") applies to the EKS web site, which is located at:  http://klett-usa.com  (the "Web Site"), and governs the data collection and usage by EKS in connection with the Web Site.  By using the Web Site, you consent to the data practices described in this Statement.
What information do we collect?
EKS collects information from you when you register on the site, place an order, respond to a communication such as e-mail, or participate in another site feature.  When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, payment information or other information. You may browse our site and products without registering.
 
EKS also collects information about recipients of free sample copies (print and digital products), including to enable us to fulfill their sample purchase.
 
EKS may also collect information about your computer hardware and software that is automatically collected by EKS. This information can include: your IP address, browser type, domain names, access times and referring web site addresses, path through the Web Site, operating system information and other similar information. This information is used by EKS for the operation of its services, to maintain quality of service, and to provide general statistics regarding use of the Web Site.
 
How do we use or share your information?
 
EKS collects and uses information we collect from or about you or your device(s) in the following ways:
 
  • To operate the Web Site and affiliated websites.
  • To fulfill orders of books or other products.
  • To personalize your Web Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To respond to customer service requests.
  • To process your transactions.
  • To administer any contests, promotions, surveys or other Web Site features.
  • To promote our products and services.
 
EKS keeps track of the websites and pages our customers visit within and from the EKS Web Site in order to determine what EKS services are the most popular.
 
EKS does not sell, rent or lease lists of customers or registered users to third parties. EKS may share data, including personally identifiable information, with our service providers, who perform statistical analysis, host the Web Site, send you email or postal mail, provide customer support, arrange for deliveries, or otherwise assist us in operating the Web Site, conducting our business, or servicing you. EKS generally requires these third parties to maintain the confidentiality of your information and to not use your personally identifiable information except to provide services to EKS. Such parties include Ogone, Klett-USA and International Book Import Service, Inc.
 
We use third-party payment processors, Ogone and Firstdata, to collect and store your credit card information and to process payments in connection with EKS’s Web Site and services. Any information that you provide to Ogone is governed by Ogone’s separate privacy policy (located at:  http://payment-services.ingenico.com/int/en/cookie-policy) and any information that you provide to Firstdata is governed by Firstdata’s separate privacy policy (located at: https://www.firstdata.com/en_us/privacy.html), instead of this Statement. Therefore, we recommend that you review Ogone’s and Firstdata’s terms and policies, including their respective privacy and data-gathering practices. EKS does not control Ogone’s or Firstdata’s privacy policy and shall have no liability or responsibility for Ogone’s or Firstdata’s privacy practices or other actions. EKS does not directly accept or process any payments.
 
EKS does not collect personally identifiable information from you to track you over time and across third party websites. As a result, EKS does not specifically respond to web browser Do Not Track ("DNT") signals. 
 
We may also share information with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual for any purpose, including for research and marketing purposes, and our disclosure of such information is not subject to restriction.
 
Business Changes and Transfers
EKS may buy or sell, divest or transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information related to EKS’s Web Site or services (as described herein) will likely be among the items transferred in these types of transactions. We may also sell, transfer or assign such information in the course of corporate divestitures, reorganizations, mergers, acquisitions, bankruptcies, dissolutions, liquidations or similar transactions or proceedings involving all or a portion of the company.
 
Cookies
The Web Site may use "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a website server in the domain that issued the cookie to you. 
One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the website server that you have returned to a specific page.  For example, if you register with the EKS Web Site or services, a cookie helps EKS recall your specific information on subsequent visits.  This simplifies the process of recording your personally identifiable information, such as your billing addresses, shipping addresses, and other similar information.  When you return to the same EKS Web Site, the information you previously provided can be retrieved, so you can easily use the EKS features that you customized. 
You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the EKS services or Web sites you visit.
 
Google Analytics
This website makes use of Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. By standard procedure, the information regarding your use of the website which is generated by the cookie is transmitted to a Google server located in the U.S. and stored there. Upon the website provider’s request, Google will then use this information in order to analyze your use of the website, to compile reports about the website activities and to render further services connected to the use of the website and the internet for the website provider. As a standard, the complete IP addresses of the website visitors are used by Google Analytics for compilation of general geographic reports. On this website, however, Google Analytics was extended with the Code “gat._anonymizeIp();” in order to guarantee an anonymized collection of IP addresses (so-called IP masking). Now, within the Member States of the European Union or other States party to the Agreement on the European Economic Area, Google shortens your IP address by deleting the final octet of your IP address before the IP address is used and stored. The IP address transmitted in the context of Google Analytics from your browser is not combined with other data collected by Google. You can prevent the storing of cookies by using a specific setting in your browser software. Furthermore, you can prevent the collection of the data generated by the cookie as well as the disclosure of the data relating to your use of the website (incl. your IP address) to and their processing by Google by downloading and installing the browser-add-on for the deactivation of Google Analytics available under the following link:
http://tools.google.com/dlpage/gaoptout
Further information on Google’s terms and conditions of use and data privacy is available from here:
http://www.google.com/analytics/terms/us.html
or under
https://support.google.com/analytics/answer/6004245?hl=en
A detailed explanation regarding the anonymization of IP addresses in Google Analytics can be found under:
https://support.google.com/analytics/answer/2763052
 
How do we protect visitor information?
 
EKS aims to provide reasonable security from unauthorized access, use or disclosure for the personally identifiable information we store. EKS aims to secure the personally identifiable information you provide by using computer servers in a controlled, secure environment, reasonably protected from unauthorized access, use or disclosure. When certain sensitive personally identifiable information (such as a credit card number) is transmitted to other websites, such as payment information in connection with transactions through the Web Site, we use encryption, such as the Secure Socket Layer (SSL) protocol, in an effort to protect that information. 
 
How can you opt-out, remove or modify information you have provided to us?
 
We may send you periodic e-mails.  If you would no longer like to receive promotional e-mail from us, please contact our customer service to opt out: service klett-usa.com.  Please note that due to email production schedules you may receive any emails already in production. 
 
To delete all of your online account information from our database, please contact our customer service: service klett-usa.com. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
 
Legal Disclaimer
 
We reserve the right to disclose your personally identifiable information as required by law or when we believe that disclosure is necessary to:  (a) protect and defend the rights or property of EKS; (b) comply with the law or a judicial proceeding, court order or legal process served on EKS or the Web Site; and (c) act under exigent circumstances to protect the personal safety of users of EKS, or the public.
 
Third-Party Links and Services


In an attempt to provide increased value to our visitors, EKS may link to sites operated by third parties or use third parties to provide certain services accessible through the Web Site. However, EKS has no control over those third parties or their linked sites or services, and you agree that EKS will not be liable to you in any way for your use of such services. These third parties may have their own terms of use and other policies, independent of EKS. You must comply with such terms and policies as well as these TOS when you use these services. If any such terms or policies conflict with EKS’s TOS, agreements or policies, you must comply with EKS’s TOS, agreements or policies, as applicable.  These linked sites and services are only for your convenience and therefore you access them at your own risk. 

 

Children
 
EKS’s Web Site and services are not directed at children younger than 13 years of age. You must be 13 years of age or older to use EKS’s Web Site and services. If you are under 18 years of age, you should review this Statement with your parent or guardian to ensure that you both understand it, and both you and your parent(s) or guardian(s) consent to this Statement. EKS does not knowingly collect or solicit personal information from anyone under the age of 13. The EKS Web Site and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at  service klett-usa.com.
 
Changes to this Statement
 
EKS will occasionally update this Statement to reflect company and customer feedback. EKS encourages you to periodically review this Statement to be informed of how EKS is protecting your information. If EKS modifies this Statement, we will make it available through this Web Site, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, EKS will make reasonable efforts to notify you of the change. For example, EKS may send a message to your email address, if we have one on file, or prominently highlight that a privacy policy update has occurred when you access the Web Site for the first time after such material changes are made. Your continued use of the Web Site after the revised Statement has become effective indicates that you have read, understood and agreed to the current version of this Statement.
 
Questions and feedback


EKS welcomes your questions, comments, and concerns regarding this Statement. Please send us any and all feedback pertaining to this Statement.
 
Terms and Conditions


Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Web Site.
 
Last Revised: December 14, 2015