Due to world-wide shipment & port backlogs, along with recently announced USPS slowdowns, there may be delays in receiving your ordered materials.

Dear User,

www.klett-usa.com is intended for customers in the USA. If you are an EU resident, please visit www.klett-sprachen.de.

Your Klett USA Team

Lieber User,

www.klett-usa.com spricht in erster Linie unsere Kunden in USA an.

Möchten Sie sich über unsere Produkte in Deutschland / Europa informieren oder online bestellen, laden wir Sie herzlich auf www.klett-sprachen.de ein.

Ihr Klett USA Team

Customer Service

Locate your Textbook's Resources

All available tests, media, and other downloadable resources can be found in the Online Resources tab on your textbook's series page. Find your series quickly using our Search tool. 


For example:


Speak with Customer Service

Write to service@klett-usa.com or call us at 800-458-1226.


Our Vendor

All orders are fulfilled by International Book Import Service, Inc. 
Charges will appear on your statement from International Book Import Service, Inc. (IBIS Inc.).


Returns and Exchanges

Within 15 days of receipt, items may be returned in new condition to:


International Book Import Service, Inc. (IBIS Inc.)
P.O. Box 8188, 161 Main St.
Lynchburg, TN 37352-8188


All audio-visual materials MUST be unopened and in their original shrink-wrap.

You will receive a refund of the purchase price, plus sales tax (if applicable).

For large returns, a 10% restocking charge may apply.