Dear User,

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Your Klett USA Team


Lieber User,

www.klett-usa.com spricht in erster Linie unsere Kunden in USA an.

Möchten Sie sich über unsere Produkte in Deutschland / Europa informieren oder online bestellen, laden wir Sie herzlich auf www.klett-sprachen.de ein.

Ihr Klett USA Team

US Join our Team
EDUCATIONAL TECHNOLOGY MANAGER

Salary: USD 75,000

 

Full-time

 

Klett World Languages is a growing educational publisher with European roots.  We are the Chicago-based US arm of the Klett Group, which was founded in 1897 and encompasses 80+ educational enterprises.

 

At Klett World Languages, our mission is to help students learn world languages they can use in real-life situations. We do it by creating engaging and meaningful content that sparks their curiosity and motivates them to learn. We strongly believe that educators play a key role in language learning, and part of our mission is to support them and give them opportunities for professional development.

 

The Educational Technology Manager will be responsible for development and promotion of KWL’s digital materials. The position requires a team member who has the ability to adapt quickly and work efficiently. The ideal candidate is a self-motivated, flexible team-player, looking for a challenging role in a driven, yet supportive environment.

 

The Educational Technology Manager will:

 

  • Execute KWL’s EdTech strategy and facilitate the development of digital materials in coordination with software developers, authors, and editors.
  • Collaborate with the Marketing department and the Board of Directors on determining the strategy for digital product development, innovation, and promotion appropriate to the US market.
  • Collect feedback from customers and propose improvements to KWL’s EdTech solutions.
  • Develop custom solutions and EdTech integrations to meet the needs of our clients.
  • Serve as liaison and subject matter expert to third-party EdTech providers.
  • Work closely with the Operations and Marketing departments on the yearly portfolio review, providing insights about pricing models and the scope of digital products offered.
  • Assist Operations department with development and maintenance of KWL’s enterprise software
  • Work with the Tech Support subdivision of the EdTech department on the following tasks:
    •  Planning, execution, and control of strategies for customer service related to educational technology, coordination of related workflows and development of online customer service tools in collaboration with the Operations department.
    • Coordination of regular training and support to the sales department to ensure that sales consultants are prepared to provide high-quality digital product demonstrations to customers.
    • Development of tools to support customer success including video and written tutorials.
    • Implementation, in close cooperation with the Operations department, of ecommerce and ERP solutions for distribution digital learning materials.

 

Required skills and experience:

 

  • At least a bachelor’s degree
  • 3+ years of experience with EdTech
  • Knowledge of at least one European languages besides English (Spanish preferred)
  • A profound understanding of common tools and solutions used by students, teachers, and schools.
  • Attention to detail
  • Ability to use quantitative and qualitative data to drive decisions
  • Excellent problem-solving abilities
  • Ability to manage multiple competing priorities
  • Experience managing complex international projects
  • Customer service experience preferred
  • Outstanding written and oral communication skills

 

Benefits:

 

  • Health insurance
  • 23 days PTO
  • 8 am – 4 pm work day with 30-minute lunch break
  • All federal holidays off
  • 12-week paid parental leave
  • Retirement plan with 3% employer match

 

Experience a collaborative, creative, and trustworthy working environment with room for personal and professional growth. We offer a competitive salary, paid vacation, and benefits. The ideal candidate would be located in the Chicagoland area.

 

To apply, submit your cover letter and resume to jobs@klettwl.com. We will only consider serious candidates who submit cover letters. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or protected veteran status.

 

We value diversity and strongly encourage applications from members of minority or marginalized communities.