Order Information

Order Form

Please order online or download our  order form  and fax it to (708) 445-1553 or e-mail it to orders@klett-usa.com.


Speak to a Representative

We are available weekdays from 8am - 4pm CST. Please call (800) 458-1226.
Canadian customers, please call (708) 689-0409.

 

Examination Copies for Teachers and Instructors

Please call us at (800) 458-1226 (U.S. only)  for further information about examination copies.
Canadian customers, please call (708) 689-0409.

 

Contact us!

For customer service, product information  and  placement of orders  please contact:
 

Phone (708) 689-0409 - U.S. and Canada
Toll Free: (800) 458-1226 - U.S. only
Fax: (708) 445-1553
Email: orders@klett-usa.com

 


Remittance Address:

All orders are fulfilled by International Book Import Service, Inc. 
Charges will appear on your statement from:
 

International Book Import Service, Inc. (IBIS Inc.)
P.O. Box 8188, 161 Main St.
Lynchburg, TN 37352-8188
 


Returns and Exchanges

Any incorrectly shipped item will be replaced as soon as possible. We may ask you to return, at our expense, the item you received in error. Please notify us of an incorrect shipment within 7 days of delivery.

If you decide that you do not want an item you have ordered, it may be returned within 15 days of the estimated date of receipt. All audio-visual materials MUST be unopened and in their original shrink-wrap. If the item is received by us in salable condition, a refund of the purchase price of the merchandise will be made, less 10% restocking charge, plus sales tax (if applicable).